Terms of Service
Scope of Services:
Our company specializes in the removal of invasive poison ivy from residential and commercial properties. We offer various removal methods, including manual extraction, possible herbicide application, and ongoing maintenance services.
Assessment and Estimate:
Prior to commencement of work, our team will conduct a thorough assessment of the property to determine the extent of the poison ivy infestation and the most appropriate removal strategy. We will provide a detailed estimate outlining the scope of work, associated costs, and timeline for completion.
Client Responsibilities:
Clients are responsible for providing access to the affected areas and notifying our team of any relevant safety hazards or concerns. Clients must also disclose any known allergies or sensitivities to poison ivy or herbicides to ensure the safety of our crew members .
Safety Measures:
Our team prioritizes safety throughout the removal process. We will utilize appropriate personal protective equipment, including gloves, long sleeves, and eye protection, to minimize exposure to poison ivy oils. We will also take precautions to prevent the spread of poison ivy sap and minimize disruption to surrounding vegetation.
Herbicide Use:
In cases where manual removal is insufficient, we may recommend the use of herbicides to effectively control the poison ivy infestation. Our team will use herbicides approved by regulatory authorities and follow all applicable safety guidelines and environmental regulations.
Guarantee:
While we strive to achieve complete eradication of poison ivy, it is important to note that recurrence may occur due to factors such as seed dispersal or regrowth from residual roots. We offer a satisfaction guarantee limited to the complete removal of poison ivy as identified in the initial service assessment. Coverage for two years post-service to ensure your complete satisfaction.
Payment Terms:
Payment terms will be outlined in the initial estimate and may vary depending on the scope of work and payment schedule agreed upon by both parties. Payment is due upon completion of the bulk removal services unless otherwise specified in writing.
Cancellation Policy:
Clients may cancel or reschedule removal services up to 48 hours prior to the scheduled appointment without incurring any fees.
Liability:
Our company carries liability insurance to protect against any unforeseen accidents or damages during the removal process. Clients are encouraged to review our insurance coverage and liability limits and address any concerns with our team prior to commencement of work.
Dispute Resolution:
In the event of any disputes or disagreements regarding the removal services, both parties agree to engage in good-faith negotiations to resolve the issue amicably. If a resolution cannot be reached, either party may seek mediation or arbitration to settle the dispute.
By engaging our services, clients agree to abide by these Terms of Service governing the invasive poison ivy removal process. Our team is committed to delivering high-quality removal services while prioritizing safety, professionalism, and client satisfaction.